Automotive Software Solutions Make Setting Vehicle Appointments a Snap

We make appointments for haircuts, teeth cleanings and health physicals. So why not oil changes, tire rotations and other car-related services?

Using automotive software solutions to advance schedule various services, including state inspections and emissions, is beneficial to the automotive repair shop and the customer.

Auto shops can drive up revenue ahead of time by advance scheduling appointments while a customer is having other services performed. Think about it, customers and techs alike know that changing a vehicle’s oil every three months or 3,000 miles is a best practice. What better way to drive that home than to use software that looks at driving habits to predict when a customer should return for this common service?

Shops need a means of recording and calculating reminders around each customer’s individual driving habits. Taking into account a vehicle’s age, history and recommended service based on mileage can aid in booking future transactions including tire rotations, state inspections & emissions, as well as coolant flushes and so on.

Scheduling routine services ahead of time helps maintain manageable work flows and enables shops to determine how many walk-in customers can be added on any given day.

Software developed with advance scheduling function features takes email, postcards and even phone call service reminders to another level. With everyone’s busy schedule, it helps to ensure that customers keep up with important vehicle services. To make that scheduling process seamless, customers can add their three-month service, six-month service, or even their annual inspection to their calendar in advance. As the appointment date nears, reminders can be auto-texted to customers.

The process is hands-off, allowing shop owners and technicians to focus on other priorities, including performing other customers’ vehicle maintenance.

From the driver’s perspective, scheduling future appointments at the time of service makes things easier in several ways. For one, this advanced feature ensures that customers will not forget to make that oil change or tire rotation appointment. People are busy enough. Having one less appointment they need to remember to schedule down the road makes things easier.

In the end, customers save time in the future, by making plans today.

Also, if they can look ahead to what their vehicle’s maintenance needs are, they will be less likely to decline service as they have had time to prepare financially.

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Fleet Management Using Telematics

Any business requires proper management for it to succeed. Financial success of a business is purely pegged on effective management. The transport industry for instance requires key managerial skills to properly run. This is more so when we talk about fleet transport companies. Most companies operating trucks and trailers usually have them in fleets.

Manual methods were employed many years ago in the management of fleets of vehicles. Management involved accompanying trucks to their destination in order to properly monitor them. The entire process was tiresome hence necessitating the discovery of a better management system. The designing of software for management of fleets called telematics software is one venture that brought revolution to the sector. The use of software to manage businesses has not been experienced in the transport industry alone since other sectors have also take it up.

How does telematics software make management of fleets efficient? The telematics software is telecommunications software that uses informatics and GPS to achieve efficient management of a fleet of vehicles. Though the software is largely used in fleet management, it also has applications in electrical engineering and computer science. However, the telecommunication aspect makes it ideal for fleet management.

How does the telematics software aid in fleet management? There are several things that telematics software provides. Tracking of vehicles for many hours is one key aspect of the software. This is done by employing the GPS technology in the software. This is very advantageous to the fleet managers since they can observe and control the movement of the trucks without physically trailing them.

Tracking of trucks and trailers can also be done by actually tracking the containers that they carry. The same GPS technology enables this to be done. An electronic device that serves as the tracking device usually has a micro chip that allows for tracking. The electronic device can be placed on any part of the vehicle and that is why it is possible to have container tracking. Tracking serves to improve security of the vehicle especially if it is meant to traverse large areas.

It is possible to diagnose a mechanical problem on a vehicle using the telematics software. Computerization of the software has enabled transmission of mechanical problems onto a software system that displays them on a computer screen. This enables a speedy repair of the broken part of the vehicle hence having the truck or trailer back on the road promptly. With improved features the software is nowadays able to even track the use of fuel by large vehicles such as trailers and lorries. Fleet managers can use this feature to manage fuel consumption of their trailers and trucks. An increase in revenue generated by the fleet of vehicles is the end product of the application of the telematics software.

Source: http://start-up-booster.com/road-better-transport-business/